CALENTHIX Money Back Guarantee Policy

At CALENTHIX, we are committed to ensuring the highest level of customer satisfaction. Our Money Back Guarantee policy is designed to provide our customers with confidence and peace of mind while shopping with us. Below is a detailed description of our policy:

Eligibility for Money Back Guarantee

• Products must be returned within 30 days from the date of purchase.
• Products must be in their original condition, unused, and with all original packaging and labels intact.
• A valid proof of purchase is required for all returns, exchanges, and refunds.

Non-Eligible Items

Certain items are non-refundable and include:

• Gift cards
• Downloadable software products
• Perishable goods

Process for Requesting a Refund

1. Contact our customer support team at support@calenthix.com or call us at (123) 456-7890.
2. Our representative will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number.
3. Securely package the items you wish to return, including the RMA number on the package.
4. Ship the items back to our return address: 1234 Market Street, Suite 500, San Francisco, CA 94103.

Processing of Refund

• Refunds will be processed within 5-7 business days upon receipt and inspection of the returned items.
• Refunds will be issued to the original payment method. Please allow additional days for the transaction to reflect in your account.

Additional Information

CALENTHIX reserves the right to refuse refunds if the returned items do not meet the conditions outlined in this policy. Our Money Back Guarantee does not affect your statutory rights.

For further inquiries, please contact our customer support team at support@calenthix.com.

Thank you for choosing CALENTHIX. We are dedicated to providing you with exceptional service and quality products.